It's 10.00pm at night, kids are tucked in bed. Your favourite TV program is about to start and your wife gets up to put the kettle on. She screams. Water is flooding the kitchen. A pipe has burst under the kitchen sink and water is flowing fast and furiously towards the new lounge carpet.
Plumbing emergencies can happen anytime – day or night. The emergency can be from a burst water pipe, a sewer stoppage which causes your toilets to overflow or a tap that will not turn off.
Every homeowner should know that there is one important valve located in every home. The main water valve.
This is usually located on the boundary of your property by the water meter. Do yourself a favour and take a walk to find this. Show your wife and kids where to find it so that a small plumbing emergency doesn't escalate into an expensive cause of damage.
In the emergency above, this homeowner can get immediate relief when the main water shut off valve is closed. It will stop the flow of incoming water from the local Water District from going into your plumbing system and thus stopping the flow of water from the pipe. The next step would be to call your local local plumber to fix the leak.
We understand that plumbing emergencies are stressful and we offer a priority emergency service to our customers. To join our ranks of over 1,100 happy customers, give us a call on 0401 533 706 or (if it is 10pm at night - Just book in a jon online using our online form and we will get to you first thing in the morning.